Terms of Service

1. Agreement to Terms

By downloading, installing, or using the Ruaab mobile application, web portal, or website, you agree to be bound by these Terms of Service. If you do not agree, you must immediately uninstall the application and discontinue any use of our web services. These terms govern your access as a real estate broker, agent, or advisor to our platform.

2. Local-First Architecture & Data Sovereignty

Ruaab operates on a “local-first” storage paradigm. Your databases (including leads, inventories, transactions, and reminders) are primarily stored locally on your device.

• Client-Side Ownership: You retain 100% ownership and proprietary rights to your leads, matching profiles, and inventory data. We do not inspect, monetize, or sell your databases.
• Optional Cloud-Sync & Backups: Cloud synchronization is performed securely using cloud database instances and our secure API. You remain solely responsible for maintaining secure device access, passwords, and active connections for sync services.

3. Mandatory Verification of AI-Generated Content & User Responsibility

Ruaab utilizes artificial intelligence (AI) and machine learning models to assist with speech-to-text transcriptions, lead extraction, property descriptions, WhatsApp message drafting, and property matching.

• User Review Obligation: All AI-generated content, transcriptions, property features, budget calculations, and drafts are provided for reference only. You are strictly required to thoroughly review, verify, and validate all AI-generated content before posting, publishing, sharing, or communicating it to clients, buyers, sellers, or third parties.
• Full User Responsibility: You assume 100% sole responsibility for any content you publish, send, or rely upon through or outside the platform. We make no guarantees regarding the accuracy, completeness, or reliability of AI outputs.

4. Subscription, Credit Quota & Payments

The application is structured under a freemium SaaS model.

• Voice Credit System: Standard accounts receive an initial quota of voice transcription credits. Each AI extraction voice note decrements the quota by 1.
• Pro Upgrade: Upon quota depletion, voice recording triggers will block until the user purchases a Pro Upgrade package. All upgrade transactions are collected and managed via secure App Store / Google Play billing interfaces.

5. Indemnification & Data Protection Hold Harmless

You agree to fully defend, indemnify, and hold harmless the developer, platform creator, owner, operators, affiliates, and service providers (the “Indemnified Parties”) from and against any and all claims, demands, liabilities, damages, losses, penalties, or expenses (including legal fees) arising out of or in connection with:

• Your misuse of the platform, violation of any law or third-party rights, or breach of these Terms.
• Any data leaks, unauthorized data disclosures, security breaches on your device, or improper handling of private client/lead information by you or your representatives.
• Any dispute, deal cancellation, financial loss, or misrepresentation with your clients resulting from your reliance on or sharing of AI-generated content or platform data.

6. Limitation of Liability & Local Backups

Ruaab is provided strictly on an “as is” and “as available” basis without warranties of any kind. To the maximum extent permitted by law:

• We shall not be liable for data loss arising from device damage, un-synced local data caches, app uninstalls, OS updates, or hardware failure.
• We shall not be liable for any indirect, incidental, consequential, or punitive damages, lost profits, or business interruptions under any circumstances.

7. Governing Law & Jurisdiction

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising under or in connection with Ruaab services shall be subject to the exclusive jurisdiction of the competent courts in India.